At Hargan we appreciate your time is valuable. To save you time, we have developed a list of the most frequently ask questions from our clients about our psychology services for you. If you have a question isn’t answered below, please contact us and one of our friendly staff would be more than happy to help you.
It is natural to feel hesitant or unsure about discussing the sensitive details of your life with a new person. That’s why we make every effort at Hargan Psychology to support you in an open and relaxed way so you feel as comfortable as possible sharing your challenges. We know you’ve tried your best so far and we’re here to help support you to live your BEST life according to YOU.
In your first session, your psychologist will let you know more about how your sessions together will work and will also talk with you to understand the complete picture of your current circumstances and challenges, any related history and what it is that you’d love to achieve out of our work together.
We understand that from time to time things may come up in life that prevent you from being able to attend your appointment with us.
In order to avoid a cancellation fee, you must notify us at least 2 days (48 hours) before your appointment time.
If you notify us after this time but more than 1 day (24 hours) before your appointment time, then 50% of the agreed payable fee will be charged.
If you notify us less than 1 day (24 hours) before your appointment time, then 100% of the agreed payable fee will be charged.
Get in touch with our friendly team by phone or email to make an appointment.
A GP referral to the psychologist is required for rebates through Medicare, WorkSafe or TAC. A referral is not required for rebates from Private Health Insurance or for sessions paid by clients
Medicare offers rebates for up to 10 sessions per year for eligible clients. Medicare will refund around $89 per session, and the rebate amount is higher if you have exceeded the Medicare family safety net (approx. $125). You must be referred by a GP to access this Medicare rebate and have completed a “Mental Health Care Plan” with them. You will need to make an appointment with your GP for a “long consultation” in order to assess your eligibility for this scheme. You may also contact our practice to discuss your eligibility for the scheme.
Rebates are available for psychology services through Private Health Insurance funds. Rebates vary depending on the fund and the policy you are on so please contact your Private Health Insurance fund for more information.
Psychologists undertake a study path of at least 6 years – Undergraduate, Honours, Post graduate, Masters (or Doctorate) and are bound by Australian Health Practitioners Regulation Agency (AHPRA) and Australian Psychological Society (APS). This Code of Ethics sets out standards of professional conduct for psychologists, to ensure that clients are receiving high level of professional care delivered with competence, integrity and respect.
Psychologists also undertake ongoing professional development and peer supervision. Whilst psychologists can engage in counselling, they also undertake assessments, diagnose, write reports and offer expert witness services in court.
In Australia, counsellors and psychotherapists are not regulated and not expected to be bound by rules of an association or peak body.
We are located in Hawthorn, just 20 minutes from the Melbourne CBD. Our address is:
Level 1, 838 Glenferrie Road, Hawthorn VIC 3122
Phone (03) 9815 3143
Street parking is available on Glenferrie Road, Barkers Road and Churchill Grove.
Public transport options include a short walk from Glenferrie station (Lilydale, Belgrave and Alamein lines) and trams.